FAQ
Browse our collection, select your desired items, choose your size, and add them to your cart. When you're ready, proceed to checkout, fill in your shipping details, and complete your payment.
We accept all major credit cards (Visa, MasterCard, American Express), as well as PayPal. All transactions are secure and encrypted.
Once your order is shipped, you'll receive an email with a tracking number. You can use this to track your package on the carrier's website, or check the status in your account under Order History.
We accept returns within 14 days of delivery for items in their original condition with tags attached. Please note that vintage items are final sale and cannot be returned unless they arrive damaged.
Yes, all our vintage items are 100% authentic. Each piece is carefully inspected and authenticated by our team of experts before being listed on our store.
Yes, we ship worldwide! Delivery times and costs vary depending on your location. Please note that any customs duties or taxes are the responsibility of the recipient.
Each product page includes detailed size information. If you're unsure about sizing, please contact our customer service team and we'll be happy to help you find the perfect fit.
Orders can be modified or cancelled within 1 hour of placing them. After this window, we begin processing and cannot guarantee changes. Please contact us immediately if you need assistance.
Still have questions?
Email: info@mosaic-store.com